Frequently Asked Questions

Everything you need to know about shopping with KUNA, from shipping to our premium materials.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.

What is your return policy?

KUNA offers a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.

How do I know which size to choose?

We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific garment measurements provided.

Where are KUNA garments manufactured?

We pride ourselves on ethical production. Our collections are manufactured in certified facilities that prioritize fair wages, safe working conditions, and high-quality craftsmanship.

Can I track my shipment?

Yes, once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.